Privacy Policy

4i eSports (“we,” “us,” or “our”) is committed to protecting the privacy of players, clan leaders, studio partners, playtesters, and community members who use our website, gaming infrastructure, and operations services (“Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with 4i eSports. 4i eSports was founded in 2019 as a global gaming and community operations network.

01 Information We Collect

We collect personal information that you provide directly to us through our website contact forms, discord bots, scrim sign-up sheets, and tournament registration portals:

• Contact Information: Full name, gamer tag, email address, telephone/WhatsApp number, Discord username and discriminator.
• Organization and Clan Details: Studio name, publisher identity, clan/guild name, roster counts, and team leadership structure.
• Gaming and Telemetry Information: Primary titles played, preferred scrim time slots, in-game account identifiers (e.g., Steam ID, Riot ID, In-Game Nicknames), and match feedback.
• Playtesting Feedback: Survey responses, bugs reported, first-time user experience notes, and gameplay evaluations submitted during developer playtest programs.

02 How We Use Your Information

We use the information we collect to operate, improve, and secure 4i eSports Services:

• Coordinating scrim brackets, matches, and tournament schedules across partner communities.
• Communicating match reminders, bracket announcements, and schedule adjustments via WhatsApp, Discord, or email.
• Facilitating the verification and disbursement of partner-funded tournament rewards and playtester bounties.
• Compiling aggregated, anonymized playtest feedback and gameplay sentiment reports for game studio partners.
• Enforcing our Code of Conduct, preventing cheating or duplicate account abuse, and maintaining community safety.

03 Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We share information only under these limited circumstances:

• With Partner Game Studios: Aggregated, anonymized playtest feedback reports and tournament participant leaderboards. Individual contact details are shared only when you win a partner-funded prize requiring direct delivery.
• Service Providers: Third-party infrastructure providers that support our operations (e.g., Discord bots, cloud hosting, email gateways) under confidentiality obligations.
• Legal Compliance: When required by applicable law, subpoena, court order, or governmental regulation to protect the rights, property, or safety of 4i eSports, its users, or the public.

04 Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including operating ongoing leagues, resolving disputes, and complying with legal obligations.

When your information is no longer needed, we securely delete or anonymize it in accordance with standard data management procedures.

05 Data Security

We implement technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, or misuse.

While we follow industry practices to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to use unique, strong passwords and maintain the confidentiality of your credentials.

06 Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data held by 4i eSports. You may also opt out of promotional communications at any time.

To exercise any of these rights, please submit a written request to partners@4iesports.com. We will respond within 30 days.

07 Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal data to us, please contact us immediately so we can take steps to remove such information.

08 Third-Party Platforms and Links

Our Services integrate with and link to third-party platforms, such as Discord, WhatsApp, YouTube, and Steam. We are not responsible for the privacy practices, policies, or content of external third-party sites or services. We encourage you to review their respective privacy policies.

09 Changes to this Privacy Policy

4i eSports may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make updates, we will revise the “Last updated” date at the top of this page.